SHIPPING INFOS

IMPORTANT NOTE FOR INTERNATIONAL ORDERS: International orders may be subject to import taxes and/or customs duties by your country's customs department upon arrival. REAL PURELY is not responsible for any customs or duty fees, nor will be reimbursed. Please contact your local customs office for more information.

 

The below are estimated transit times given to us by USPS however, they are not guaranteed. Most in-stock items ship within 24-48 hours of ordering; however, during special events order processing can take 5-7 business days. When your order ships, you’ll get an email with a tracking link. Tracking information can take 24-48 hours to update.

*Please keep in mind we are not responsible for lost, stolen, misplaced or delayed shipments. If you purchased Route Package Insurance you can file a claim directly with Route https://claims.route.com/. If you did not purchase Route you will need to contact USPS directly to open an investigation.

For domestic orders we offer FREE Standard shipping at $60.

Please note that we do not ship on Saturdays, Sundays or US nationally observed holidays.

ESTIMATED DAY OF DELIVERY – US ORDERS
The estimated delivery time for standard shipping within the U.S. is 5-7 business days. Orders placed before 2:00 PM ET on business days will be processed the same day.

The above timelines for Standard shipping apply to the 48 contiguous states only:

  • Orders shipped to Hawaii and Alaska on Standard shipping have an estimated 5-10 business day delivery period.
  • Orders shipped to Military Bases or to Puerto Rico have an estimated 10-15 business day delivery period.